Privacy policy

Privacy policy

Privacy Policy

At Moioeg.shop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect personal and non-personal data in the following ways:

a) Personal Information

When you make a purchase or fill out a form, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Game ID, account name, or character name
  • Billing or shipping information (if applicable)

b) Payment Information

All payment details are processed securely by third-party payment providers (e.g., Stripe, Razorpay, PayPal). We do not store your full credit or debit card numbers on our servers.

c) Non-Personal Information

This includes:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Date and time of access

We use cookies and similar technologies to help analyze user behavior, personalize content, and enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver digital goods
  • To send order updates, confirmations, and customer support responses
  • To improve the design, functionality, and performance of our website
  • To detect fraud or suspicious activities
  • To comply with legal obligations

If you subscribe to our newsletter or promotions, we may use your email to send marketing content. You may unsubscribe at any time.

3. How We Share Your Information

We value your privacy. We do not sell, rent, or trade your personal information. We only share your information with trusted third parties for specific reasons:

  • Payment processors (e.g., PayPal, Razorpay, Stripe) to complete transactions
  • Customer service providers for communication and support
  • IT and infrastructure services to host and operate our website
  • Legal or regulatory authorities, if required by law or in response to legal process

All third-party service providers are bound by confidentiality agreements and are required to keep your data secure.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your login details or preferences
  • Analyze website traffic and behavior
  • Personalize content and offers
  • Improve overall site performance

You can control or delete cookies through your browser settings. However, some features may not function properly without them.

5. Data Security

We take the security of your data seriously. We use industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

These include:

  • HTTPS encryption
  • Firewall and server-level protection
  • Limited access to personal data
  • Regular monitoring for vulnerabilities

While we do our best to protect your data, no online transmission is 100% secure.

6. Your Data Rights

Depending on your country or region, you may have certain rights regarding your personal data, including:

  • The right to access or request a copy of your personal information
  • The right to correct inaccurate data
  • The right to request deletion of your data (in certain circumstances)
  • The right to opt out of marketing communications
  • The right to object to certain processing activities

To exercise any of these rights, please contact us at admin@moioeg.shop.

7. Children’s Privacy

Moioeg.shop is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we learn that we have collected information from someone under 13 without parental consent, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal data.

9. International Users

If you are visiting Moioeg.shop from outside the country where our servers are located, your information may be transferred across borders and stored in a different jurisdiction. By using our services, you consent to this transfer in accordance with this Privacy Policy.

10. Retention of Data

We retain your personal data only for as long as necessary:

  • To fulfill the purpose for which it was collected
  • To comply with legal, tax, and accounting requirements
  • To resolve disputes or enforce our agreements

After this period, we securely delete or anonymize your data.

11. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after any updates means you accept the revised policy.

We encourage you to check this page regularly to stay informed.

12. Contact Us

If you have questions, feedback, or concerns about this Privacy Policy or how we handle your personal information, please contact:

📧 Email: admin@moioeg.shop